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Each product has its own particularities when it comes to modifying or cancelling reservations. Click on the product category of the product you have booked to find out in detail how you can modify or cancel your reservation:
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Tickets
Flights
Hotels
Trips and cruises
Activities
Cars
Trains
If you prefer to write to us, you can do so through this contact form.
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This question requires a careful answer, as it represents the essence of our perspective on tourism:
1- Personal choice stems from our conviction that sharing our criteria and taste with customers goes beyond relying on online reviews and ‘star ratings’. This is why we do not collaborate with every hotel in a region.
2- Each hotel is run by people who understand hospitality on a personal level. We strive to choose those with whom we share an elective affinity, thus ensuring an authentic and exceptional welcome.
3- We consider that staying in a hotel is an experience in itself, not just a place to rest. We believe that the best trips are built from the combination of a captivating destination, meaningful connections, and the comfort and grace of a carefully selected hotel.
1- Personal choice stems from our conviction that sharing our criteria and taste with customers goes beyond relying on online reviews and ‘star ratings’. This is why we do not collaborate with every hotel in a region.
2- Each hotel is run by people who understand hospitality on a personal level. We strive to choose those with whom we share an elective affinity, thus ensuring an authentic and exceptional welcome.
3- We consider that staying in a hotel is an experience in itself, not just a place to rest. We believe that the best trips are built from the combination of a captivating destination, meaningful connections, and the comfort and grace of a carefully selected hotel.
Our tours usually include hotels, breakfast and a rental car with full insurance against damage and theft. The packages also include a dossier of the chosen destination with many tips on places to visit and see, special beaches or where to eat off the beaten track. Taxes and our management fees are also always included in our packages.
We can also include activities such as an excursion, a wine tasting or a cooking class through our network of collaborators in all the destinations where we work.
Of course we have hotels on the beach. In our Caribbean packages you will find many all-inclusive resorts that have them.
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